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Payment methods

Payment methods vary depending on the recipient country. The final payment option is selected by the user when placing an order.
Attention! For each individual order, only one payment method to choose from is possible.

By credit card

Payment is made using Visa, MasterCard bank or other credit cards. Regardless of the type of currency on the card, transactions are carried out in Romanian Lei at the exchange rate of the bank.

Bank account deposit

You can pay for your order with a Bank account deposit. As long as we recieve your order you will recieve an email with the amount of the order and the bank accounts where you can make the deposit. You should make the deposit with reason of transfer your name/surname and number of order. The bank transfer should be made within two working days. In the case the bank transfer is made by a different bank the cost of the transfer is up to the costumer and not the benefitiary of the bank account.

AMNA LINE CONCEPT STORE SRL
IBAN: RO07BRDE445SV23796054450
Foreign: Lei
Bank name: BRD

Pay on Delivery

Payment is made in cash to the courier upon delivery, in Romania in accordance with the price indicated on the website.

Delivery Policy

Amna Line Concept Store SRL undertakes to ship the goods in a door-to-door courier system to the buyer.

Delivery in Romania

Under normal conditions, the delivery term of the products purchased through the online store www.lamaviline.com is 3-5 working days from the moment the order is confirmed.

The choice of some forms of delivery may limit the payment methods available for the related Order.

The available payment methods will always be displayed to the Customer in the purchase process, after he has selected the delivery method. The customer has the option to pay the price of the ordered Products in the following ways:

a) advance payment before the release of the products to the Customer – payments are made online, through electronic payment systems, accepted by the Online Store;
b) payment on delivery, at the time of receiving the products by the Customer – cash to the Courier, in case of delivery of the products through the courier services provided by the Online Store.

In case of advance payment, the price for the ordered Products must be paid immediately after placing the Order.

If the Customer chooses the advance payment method, through one of the electronic payment systems accepted by the Online Store, his Order will be processed after the Seller receives confirmation of receipt of payment from the operator of the electronic payment system.

By accepting the Regulation, the Customer agrees that the Seller will issue and send invoices in electronic form to the e-mail address provided by the Customer during registration on the website or at the time of placing the Order. At the same time, the Customer declares that he will receive the above electronic invoices to the email address he provides.

The customer, upon receiving the Order from the Courier, must check the status of the package. In the event of damage or improper/suspicious handling of the parcel, the Seller recommends that a damage report be drawn up by the Customer in the presence of the Courier, and subsequently inform the Seller about this

If the customer cannot be found – at the date and time set for delivery, LAMAVI will keep the ordered goods for three working days, during which time we will try to contact you to finalize the order. If the customer cannot be found this time either, the order will be cancelled.

Delivery outside Romanian

At the moment we do not deliver outside Romania. If you want to place an order, you can send an email to lamavi.line@gmail.com and we will try to help you.

Transport – Packaging

The Seller discharges the risks and responsibilities associated with the Goods at the time of their delivery to the internal courier company with which the Seller collaborates or to the Buyer’s representative.

Return and exchange policy

According to the law, dissatisfied customers can return or exchange products within 15 calendar days. Used products, products that show signs of wear due to improper handling or any visible damage, products without labels and those that are not accompanied by the invoice or supporting tax receipt will not be accepted for return.

If these conditions are not met, the Buyer does not have the right to request a refund of the price. The return of the product will be made to the headquarters of Amna Line Concept Store SRL, at the exclusive expense of the Buyer.

The refund of the price to the Buyer will be made within 15 days, after receiving the returned product and the confirmation issued by Amna Line Concept Store SRL that it is in the original packaging, unused, accompanied by all the documentation with which it was delivered and in perfect condition.

In the situation where the customer does not want to give up buying the product and wants a replacement of a product of the same kind, there must be a value interdependence between it and the new product requested.

Before returning the products, please write to us at the e-mail address lamavi.line@gmail.com specifying the following details:

The reason for the return
We will send you the return form to complete;
Insert in the package the product and the tax invoice or a legible copy of it, as well as the return form with the IBAN account, the bank and the name of the account holder (data necessary for the transfer of money);
Check that you have insured the products during transport;
Send the package with the same courier company, within 48 hours after completing and sending the return form
Check that the data mentioned on the package are complete and correct:

Sender: Name, Surname

Address: Str. No., City, Country, County, Telephone, E-mail

Recipient: The manufacturer who delivered the products, Name, Surname

Address: Str. No., City Country, County, Telephone, E-mail

The cost of return shipping will be support by the customer.

Privacy

We may collect personal information from you, such as your name, email address, postal address, phone number, credit card number, etc., when you visit our website or place an order online or by phone.

We respect your privacy and appreciate your business. At no time will we ever provide your account contact or payment information to any third party vendors, associate or service providers unless absolutely necessary in order to complete your order or transaction.

Terms & conditions

Your use of the site constitutes your agreement to follow and be bound by the agreement. We reserve the right to update or modify this agreement at any time without prior notice. For this reason we encourage you to review the agreement whenever you use the site. If you do not agree to these terms, please do not use the site.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

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